Hallowe'en has past and time for the gremlins to return where they came from.
Some seemed to leave ongoing residual effects though.
Although airing laundry really isn't the style intended, one has to wonder
exactly what is happening out there with the last generation of marketing
hopefuls.
Sometimes throwing out the problem to the onlooking audience for their
feedback lends clarity to a situation.
I was asked my opinion on this support ticket received from a fellow
netrepreneur.
Your Feedback Would Be Appreciated
The Issue (shortened):
"I joined your program and upgraded in it 5 months ago.I never used it
and would appreciate a refund of the money I have invested in it."
The response:(also shortened)
"Sorry,non-refundable:"
The Customer response:
Ok well I will surely let the people on the net know about your customer
service and will not be recommending your program to anyone as I just lost $__
to your company for nothing
As service representatives we deal with unusual requests all the time.
Some just put icing on the cake.
What would you do?
Sharon Ticknor
New Technology Exploding Lists! ProTrafficFunnel Grab It and Hold On To Your Hat---Product Review.
Don't know how many programs I have joined in the past that I never kept record of or used and believe me I paid top dollar when I joined. Does that mean I can ask for my money back?
ReplyDeleteWhatever happended to accountability? My dollar, my choice to spend and if I fail to use it then woe on me. I failed me.
Fran
It is amazing what is happening today. When my parents grew up people meant what they said and said what they meant. People took responsibilty for their own actions. Today the cry is well if this person would have done this or that person would not have done that then this would not have happened. How about we think a little bit a take responsibility for what we do. My answer..Sorry you decided to put out the money...it is your responsibility to use it. When will people wake up!
ReplyDelete